Diagnosis and performance

Business Case

Carry out a diagnosis and increase the performance of a hotel group

Goals :

• deliver a summary report on the group's performance
• provide recommendations and an action plan to increase the profitability and the satisfaction of the teams
• support the deployment of the action plan

Kt consulting carries out an independent review of your business plan and the operating model including financials (financial statements, revenue per room, occupancy rate, etc.), commercial (distribution channels, pricing policy, customer satisfaction, benchmark) , organizational (governance, operational management, information system) and human resources (profiles, turnover, team commitment, etc.)

Based on the findings and in collqborqtion with your teams, we recommend changes to the various areas generating value for your business activities and your customers in line with your purpose. In an action plan, we identify the short and medium term levers to be implemented. We support you in the project management phase and the deployment of key performance indicators.

We assist your teams with the deployment of the action plan, and carry out an regular assessment (eg: after 6 months, 1 year and 2 years). During the reviews, we identify potential gaps and help you implementing any required adjustments.