We carry out a diagnosis of your setup by integrating the Lean 6 sigma methodology supplemented by an economic analysis of your collection system. We analyze the commercial and litigation phases applied to your overdue or default portfolio.
In cooperation with your teams, we review the robustness of your process from the negotiation to the execution phases. We carry out a review of the Top 20 NPLs by challenging the approach and the recovery tactics in use. On request, we carry out a review of the applied provisioning (stage 3) and recommend modifications according to the findings.
We analyse and suggest the necessary modifications to your existing work-flow tools as well as the generation of letters (formal notice, payable, calculation of settlements) in order to save time and ensure that interest and penalties are properly deducted and cashable.
We assist you throughout the management of the project in cooperation with your teams and your management board. We support you in the implementation of validated changes and check that the objectives set have been reached. We carry out an assessment and support you on the implementation of any required adjustments.
To know more about our Risk and collection missions, please contact us.
More services for financial institutions? Please consult the dedicated page.
